Frequently Asked Questions (FAQ)
Everything you need to know about shopping at AK Smartphone.
1. Are your smartphones and tablets original?
Yes. All our smartphones and tablets are 100% original, carefully tested, and imported from trusted international suppliers.
2. Where are your products imported from?
Most of our devices are imported from the USA, Canada, Dubai, and other trusted international markets depending on stock availability.
3. Do you deliver all over Pakistan?
NO, we provide secure and fast delivery to Karachi Only.
4. Where is your shop located?
AK Smartphone
Star City Mall, 4th Floor,
Shop No. 407, Karachi.
5. How can I place an order?
You can place your order by contacting us on WhatsApp at 03007095963 or by visiting our shop.
6. Do you offer Cash on Delivery (COD)?
NO
7. Which payment methods do you accept?
We accept Bank Transfer, EasyPaisa, JazzCash.
8. Are your devices PTA approved?
PTA status depends on the specific product. The PTA status is always mentioned in the product description. Please contact us if you need confirmation before ordering.
9. Do you provide warranty?
YES 5 Days Moneyback Checking Warranty.
10. Can I visit your shop before buying?
Absolutely! You are welcome to visit our shop, inspect the device, and purchase with confidence.
11. Do you sell used or refurbished devices?
We offer imported devices in excellent condition. Every product listing clearly mentions its condition.
12. Are your products tested before shipping?
Yes. Every smartphone and tablet is fully tested before delivery to ensure quality and proper functionality.
13. How long does delivery take?
Most orders are delivered within 1–3 working days depending on your location.
14. Can I reserve a product?
Yes. Contact us on WhatsApp to check availability and reserve your desired device.
15. How can I contact AK Smartphone?
📞 Only WhatsApp: 03007095963
📍 Star City Mall, 4th Floor, Shop #407, Karachi
Need More Help?
Our team is always ready to help you choose the right smartphone or tablet.
WhatsApp: 03007095963
