Warranty & Return Policy
At AK Smartphone, customer satisfaction is our top priority. Every smartphone and tablet is thoroughly tested before sale to ensure it is fully functional and in excellent working condition. Please read our warranty policy carefully before making your purchase.
✅ 5 Days Checking Warranty
Every device purchased from AK Smartphone comes with a 5 Days Checking Warranty. During this period, customers can test the device for hardware functionality.
- ✔ 5 Days Checking Warranty from the purchase date.
- ✔ Money Back Guarantee for verified hardware faults.
- ✔ Device must be returned in the same condition without physical damage.
- ✔ Original invoice/receipt is required for any warranty claim.
- ✔ Original accessories (if provided) must be returned with the device.
💰 Money Back Guarantee
If a genuine hardware fault is confirmed within the 5-day checking warranty period, and the issue is not caused by misuse, physical damage, or liquid damage, we will provide a replacement or a full refund (subject to inspection and stock availability).
❌ Warranty Does NOT Cover
- ❌ Physical damage, broken body or frame.
- ❌ Water or liquid damage.
- ❌ Software issues after purchase.
- ❌ Rooted, flashed or modified software.
- ❌ Damage caused by dropping or misuse.
- ❌ Unauthorized repairs.
- ❌ Chargers, cables, earphones or free accessories.
Camera, LCD/LED Display and Touch Screen are NOT covered under warranty.
Customers are requested to carefully check the Camera, LCD/LED Display and Touch Screen at our shop before purchasing the device. Once the product is purchased, these parts will not be covered under the 5 Days Checking Warranty.
🏪 Shop Visit Recommended
We strongly encourage every customer to visit our shop, inspect the device personally, and test all features before completing the purchase.
AK Smartphone
Star City Mall, 4th Floor,
Shop No. 407, Karachi
📞 Contact Us
WhatsApp: 03007095963
Location: Star City Mall, 4th Floor, Shop #407, Karachi
🛡️ Why Buy From AK Smartphone?
✅ 100% Original Imported Devices
🔍 Fully Tested Before Sale
💯 5 Days Checking Warranty
💵 Money Back Guarantee on Eligible Hardware Faults
🏪 Visit Our Shop • Test Before You Buy • Buy With Confidence
Thank You for Choosing AK Smartphone ❤️
